When making your reservation directly with us, we guarantee that you will receive the best ORLA rate available at the Internet ( according to the dates and room type chosen).
This is our commitment with the program Best Rate Guaranteed. See the details:
If after making your reservation at the our web site, you find the Orla on another website at a lower rate for the same period and room type, please let us know. You can copy / paste the screen of the site in question and simply send us. Make sure that this information is sent at least 24 hours prior to your scheduled arrival date and check if the total amount is indeed , lower ( some online agencies show a lower rate at first but increase taxes amounts in the payment step, in order to compensate) .
If the information is correct, the Orla will no only adjust the rate to the lowest value found but give you an additional discount of 5%!
Reservations must be made solely through our web site www.orlahotel. com.br
The warranty does not apply to fare types below:
- Rates not available to the general public.
- Rates offered to members of specific groups, which meet requirements such as newspaper subscribers, members club, etc.
The Orla check the "comparative price" within 48 hours. except weekends and holidays) after being informed and notify you of the outcome. The complaint must be processed before check in this way, the information must be submitted at least 24 hours. before entry (except weekends and holidays).
The Orla is not responsible for any fines or costs resulting from cancellation in other online sites.
If you have any additional questions about our program, please contact us via email.
Do not waste time and make your reservation HERE!