. Refundable Rates
48 hours before your arrival, the hotel will make a pre-authorization on the informed credit card (whose holder, must be the guest: if you want to pay for a third-party reservatin , then you should contact the Reservations Team for further instruction : firstname.lastname@example.org .br). The transaction (sale) on the card will only occur when you arrive at the hotel ( Check In).
. Non Refundable
Cancellation is not allowed. The total amount of the reservation can be charged at any time after the reservation is made. In case of cancellation or change of the reservation is charged 100%.